1. Introduction

Smile Tours and Travels (“we,” “our,” or “us”) is committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in connection with our services.

2. Information We Collect

• Personal Information: We collect information that identifies you as an individual, such as your name, email address, phone number, payment details, and booking information.
• Non-Personal Information: We collect non-identifiable data, such as browser type, device information, and website usage statistics, to enhance your experience.
• Cookies and Tracking Technologies: We use cookies and similar technologies to track user activity on our website and app. You can manage your cookie preferences through your browser settings.

3. How We Use Your Information

• To provide and manage our services, including booking confirmations and customer support.
• To process payments and refunds. 3.3 To communicate with you about promotions, updates, and service announcements.
• To improve our website, app, and overall customer experience.
• To comply with legal obligations and prevent fraudulent activity.

4. Information Sharing and Disclosure

• We do not sell your personal information to third parties.
• We may share your information with trusted third-party service providers who assist in delivering our services, such as payment processors and drivers.
• We may disclose your information if required by law or to protect our legal rights.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

6. Security Measures

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse.

7. Your Rights

• You have the right to access, correct, or delete your personal information.
• You may opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
• If you are located in certain jurisdictions, you may have additional rights under applicable data protection laws.

8. Third-Party Links

Our website and app may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

9. International Data Transfers

If you are accessing our services from outside Thailand, your information may be transferred to and processed in Thailand, where data protection laws may differ from your location.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website, and continued use of our services constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Smile Tours and Travels
Email-infosmiletnt@gmail.com
WhatsApp-+66981682657